Stay safe while connecting with African hearts. Your security is our priority.
Don't be easily trusting. If something feels off or too good to be true, it probably is. Trust your gut feelings and proceed with caution.
Be cautious of profiles asking for money, gift cards, or financial assistance. Legitimate connections won't ask you for financial help early in your relationship. Report suspicious profiles immediately.
If you encounter anything suspicious, inappropriate, or concerning, report it immediately. Send an email to support@kupendo.co with details about the incident. We take all reports seriously.
Always arrange your first few dates in well-lit, public places like coffee shops, restaurants, or parks. Avoid meeting at private residences or isolated locations until you've built trust.
Always let someone you trust know when you're going on a date, where you're meeting, and when you expect to return. Share your date's profile information and consider using location sharing with a trusted friend.
Don't let anyone pressure you into consuming alcohol or substances you're not comfortable with. Stay vigilant and in control. If someone tries to drug you or the situation becomes dangerous, call 911 immediately.
If a situation becomes dangerous, threatening, or you feel unsafe at any point, don't hesitate to call 911. Your safety is the top priority. Trust your instincts and remove yourself from any uncomfortable situation.
Don't share personal details like your home address, workplace, or financial information until you've established trust. Use the app's messaging system initially and be cautious about sharing social media profiles.
Consider having a video call before meeting in person. This helps verify the person's identity and gives you a better sense of their personality and intentions.
Don't rush into anything. Take time to get to know someone through messages and calls before meeting in person. Genuine connections develop naturally over time.
If you encounter suspicious behavior or need assistance, please contact us immediately.
Your safety is always more important than being polite. If something feels wrong, trust your instincts and remove yourself from the situation immediately. It's better to be safe than sorry.