At Kupendo, we are committed to protecting your privacy and ensuring the security of your personal information.
Kupendo is dedicated to maintaining the highest standards of data privacy and security. This policy outlines how we collect, use, protect, and delete your personal information when you use our platform to connect with African hearts across the diaspora.
Kupendo collects only the information necessary to provide you with our matching services. This includes profile information, preferences, photos, and communication data. We collect this data to help you find meaningful connections within the African diaspora community.
We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.
Kupendo does not sell your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our platform, but only to the extent necessary to provide our services. These partners are contractually obligated to protect your data.
When you delete your Kupendo profile, your personal data is immediately and permanently removed from our systems. This includes your profile information, photos, messages, and all associated data. However, in cases where a user has been banned from the platform due to violations of our community guidelines, safety concerns, or suspicious activity, we retain limited data necessary to protect the Kupendo community and prevent the creation of new accounts by banned users.
You have the right to access, update, correct, or delete your personal information at any time through your account settings. You can also request a copy of your data or withdraw your consent for data processing. To exercise these rights, contact us at support@kupendo.co
We retain your data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, your data is removed immediately, except in cases of platform bans where data may be retained for community safety purposes as outlined in our Data Deletion policy.
Your data is immediately and permanently deleted when you delete your Kupendo profile. We do not retain your personal information after account deletion, ensuring your privacy is fully respected.
Exception: In cases where a user has been banned from the platform due to safety violations, suspicious activity, or breaches of our community guidelines, we retain limited data necessary to protect the Kupendo community and prevent banned users from creating new accounts. This retention is solely for the purpose of maintaining platform safety and security.
If you have any questions, concerns, or requests regarding your data privacy, please contact us.
support@kupendo.coLast Updated: December 21, 2025